1. Initial Inquiry and Outreach

The journey with Angels By Your Side PGH begins with a simple act of reaching out. Whether you are seeking help for yourself or referring someone in need, the first step is to contact us through our official application portal or helpline. We maintain a low-barrier entry process because we believe that during a crisis, the last thing someone needs is complicated bureaucracy. Your initial inquiry is the bridge to the support you deserve.

2. Confidential Needs Assessment

Once we receive an inquiry, a dedicated team member will conduct a confidential assessment. This is a compassionate conversation where we listen to your story and identify the specific challenges you are facing. We look at the whole picture—from immediate physical needs like food and shelter to long-term needs like medical advocacy or financial guidance—ensuring that our response is as comprehensive as possible.

3. Eligibility and Verification

As a non-profit committed to integrity, we perform a brief verification process to ensure our resources are directed to those who need them most. This stage involves reviewing basic documentation related to your situation. Our goal is not to exclude, but to validate and understand your circumstances so we can tailor our “Angel” network to provide the most effective assistance for your specific hardship.

4. Customized Support Planning

After the assessment, we move into the planning phase. We don’t just hand out resources; we build a personalized action plan. You will be matched with a coordinator who will outline how Angels By Your Side PGH will step in. This might include direct assistance, connecting you with local Pittsburgh partners, or assigning a volunteer to provide emotional and navigational support throughout your recovery process.

5. Continuous Connection and Follow-Up

Applying for our services isn’t just a one-time transaction; it is the start of a relationship. After the initial assistance is provided, we remain in contact to monitor your progress and ensure you are moving toward stability. We believe in sustainable hope, so our “Angels” stay by your side until you feel empowered and confident enough to navigate your path forward independently.